Keeping the Eastern City Safe This Festive Season

Safety is a top priority for our levy-paying businesses, and it’s ours too. That’s why, as the festive season approaches, Eastern City BID is investing in enhanced safety measures to support our business community, workers and visitors during one of the busiest times of the year.

With Christmas parties, after-work celebrations and festive events bringing more people into the district, we’re working closely with our partners to strengthen safety provision across the Eastern City, helping everyone enjoy the festive season safely.

From extended operating hours for the City Safe Bus and additional Taxi Marshals to enhanced medical support, these initiatives reflect our ongoing commitment to listening to our business community and delivering practical improvements that make a difference.

Extended City Safe Bus Hours

In partnership with the City of London Police and Aldgate Connect BID, we’re supporting extended operating hours for the City Safe Bus from 25 November to 19 December.

Located outside Liverpool Street Station, the bus provides a safe and welcoming space for anyone needing medical assistance, welfare support or reassurance during an evening out.

Festive operating hours:
– Wednesday: 5pm–10pm
– Thursday–Saturday: 6pm–3am

Taxi Marshals supporting safer journey’s 

Working alongside Our Safer City and Aldgate Connect BID, we’re continuing to fund Taxi Marshals at Liverpool Street Station, helping people access licensed taxis and get home safely.

The marshals provide a visible, reassuring presence during busy evenings, managing queues, supporting passengers and helping to reduce antisocial behaviour. To date, the initiative has supported over 100,000 people with their journeys.

Throughout the festive period, the Liverpool Street Taxi Marshals will operate Thursday to Saturday, 9pm–2am.

Building on the success of this initiative, we’re also expanding provision to Bank Junction, in partnership with Cheapside Business Alliance, providing additional support at another busy City location. They will operate from 25 November – 19 Decemver, Thursday to Saturday, 9pm-1am

Extended Medical Support Across the City

Our St John Ambulance Cycle Medics will also be operating extended hours throughout the festive period, providing rapid medical assistance across the City of London.

The service will operate Thursday to Saturday, 6pm–midnight, helping respond to medical incidents and reduce pressure on the London Ambulance Service.

Since launching in May 2025, the programme has responded to 171 incidents, demonstrating the importance of accessible, frontline medical support across the district.

Supporting Safer Hospitality Venues

Through our funding and partnership with Our Safer City, we’re also helping local hospitality businesses create safer environments for their staff and customers.

This includes promoting safety training and initiatives such as domestic abuse awareness, Ask for Angela and Safe Havens, giving businesses the knowledge and tools to recognise when someone may need help and respond appropriately.